As your small business grows, you may find that you need to find more ways to reach new customers and keep a buzz around your company's brand. If you are brainstorming about ways to reach out to customers in an age where the majority of consumers do much of their comparison shopping online before making a purchase in a store, you should consider hiring software developers to help you create tools to reach out to this tech-savvy populace.

If you are a new call center phone agent, or you have been a call center phone agent for a while, it can be helpful to go over some of the best tips to help you be a great agent. How you treat your phone customers can make you feel miserable and unhappy or fulfilled and happy. A recent study conducted by Michael Steger, a psychologist at the University of Louisville in Kentucky found that when people help others, they feel happier and their lives feel more purposeful.